Shipping policy
Last updated: February 20, 2025
Thank you for shopping with Accutura. We are committed to delivering your orders quickly and reliably.
Please read our shipping policy to understand how we handle shipping and delivery for all purchases.
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.
You will receive a notification email once your order has been shipped.
2. Estimated Shipping Times
- USA: 2-5 business days
- Canada & EU: 5-10 business days
- Other international destinations: 7-15 business days
Please note that these are estimates. Actual delivery times may vary based on the destination, shipping carrier, customs clearance, and other external factors.
3. Shipping Fees
Shipping costs are calculated at checkout based on your location and the weight/size of your order.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email (if available), allowing you to monitor your shipment status online.
5. Customs, Duties & Import Taxes
International shipments may be subject to customs fees, import duties, and taxes in the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping
prices.
6. Shipping Delays & Lost Packages
While we work with reliable shipping carriers, delays can sometimes occur due to:
- Carrier issues or service disruptions
- Customs inspections
- Weather or natural events
- Incorrect delivery information provided by the customer
If your order is delayed or appears lost, please contact us at contact@accutura.com, and we will assist you in resolving the issue.
7. Questions?
If you have any questions about shipping, delivery times, or your order status, please feel free to contact us:
Email: contact@accutura.com
Address: 212 E 22nd St #1328 Cheyenne, WY 82001, United States.